Branch Manager

Securitas Canada
265 Yorkland BLVD
Toronto, ON, Canada
M2J 1S5
  • Posted:
  • May-19-2017
  • Position:
  • Full Time

Job Details


DATE: May 5, 2017

POSITION: Branch Manager

LOCATION: North York, Ontario

REPORTS TO: Area Vice President, GTSO


? Meets regularly with client representatives for status updates and addresses any actual or potential problems; negotiates client contracts; supports client start-ups; carries out security planning, assessments and surveys; reviews and updates post orders.
? Ensures the delivery of high quality customer service through regular contact with clients; evaluates service quality and initiates corrective action as necessary.
? Analyzes operational and financial indicators to continuously improve Branch performance; ensures profitable operations with full profit and loss accountability.
? Recruits, selects, orients, trains, and develops high caliber staff in collaboration with Area management; plans, assigns, and directs work; coaches employees to enhance skills; carries out disciplinary actions as necessary.
? Develops and administers Branch budget in collaboration with Area management.
? Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures.
? Authorizes appropriate expenditures including equipment, supplies, and vehicles; ensures vehicles are properly maintained and administers driver training; ensures adequate inventory of uniforms, radios, etc.; maintains and submits payroll records and other required information.
? Ensures scheduling is handled effectively to meet client requirements while controlling labor costs; reviews site reports to ensure post orders and client directions have been followed.
? Provides input to company, Region and Area initiatives; promptly assists in the resolution of legal, financial, human resources, and administrative issues.
? Performs additional functions, duties and specific tasks of a similar nature and scope as necessary in order to achieve assigned business objectives.


• Competencies (as demonstrated through experience, training, and/or testing):
• Knowledge of security operations.
• Knowledge of business operations management and human resources administration.
• Use of personal computer and spreadsheet software.
• Ability to synthesize business/financial data and develop solutions.
• Planning, organizing and leadership skills.
• Oral and written communications skills.
• Strong customer service and service delivery orientation.
• Ability to interact effectively at various social levels and across diverse cultures.
• Ability to be an effective leader and member of teams.
• Ability to take initiative and achieve results.


• University degree and 3 or more years of experience in a field related to the security industry and/or business management, and responsible experience in the security industry is preferred.


If you possess these qualifications and are interested in this opportunity, please apply online at reference number HR-0911532 no later than noon on Friday May 12, 2017.

Securitas Canada celebrates diversity and we welcome and encourage applications from the four designated groups; namely women, aboriginal people, visible minorities and persons with disabilities.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Corporate Human Resources at or phone 416-774-2500 extension 2504.

Back to Listings