Community Safety Advisor (Community Safety Facilitator)

Toronto Community Housing
931 Yonge Street
Toronto , ON, Canada
M4W 2H2
  • Posted:
  • May-26-2017
  • Position:
  • Permanent, Full-time

Job Details

Community Safety Advisor (Community Safety Facilitator)
Job Requisition Number: 1456
Division: Resident and Community Services
Location: All locations
Address(es): TBD
Affiliation: Management & Exempt
# of Vacancies: 1
Vacancy Type: Full-time Permanent
Contract Length:
Minimum Salary $: 67,258.80
Maximum Salary $: 84,078.60
Grade: MA 06
Work Details (Days/hours): 36.25 hours per week, Monday to Friday
Existing or New: Existing
Posted Date: 5/25/17
Deadline to Apply: 6/8/17
About Toronto Community Housing Corporation
Toronto Community Housing Corporation (“TCHC”) is Canada’s largest social housing provider. We provide homes to 58,500 households with low and moderate incomes, in some 350 developments across the city. Our residents include seniors, families, singles, refugees, recent immigrants to Canada and people with special needs. Our resident population reflects a broad diversity in terms of age, education, language, sexual orientation, mental and physical disability, religion, ethnicity and race, as well as increasing diversity in lifestyles and values. Our 1,600 employees work to achieve our vision of better homes, better neighbourhoods, and a better Toronto for all.

Make a difference
We are currently searching for a dedicated and passionate individual to join our family at Toronto Community Housing! As a Community Safety Advisor you’ll utilize your expertise and knowledge of ¬¬¬¬community safety to contribute to the ongoing efforts of Toronto Community Housing to improve the neighborhoods and lives of residents of Toronto.
The Community Safety Advisor (CSA) is accountable for gathering information and maintaining effective relationships and networks with residents, community agencies, Toronto Police Service, City of Toronto officials and others to identify crime and social order problems and support the development of effective solutions.
What you’ll do
1. Service Facilitation
• Assist the Operating Unit Managers, community staff and residents to identify site specific safety concerns for communities (Special Attentions)
• Provide Community Safety Consulting Service to the Operating Unit Manager to ensure that community safety expectations and goals are met
• Daily review community based statistical data (CSU reports) and make recommendations to mitigate issues, complaints and concerns
• Identify and respond to emerging problems and recommend changes in operational and staff deployment requirements in communities
• Conduct CPTED safety audits and develop security plan as necessary for identified communities
• Participate in the analysis of safety issues within communities and prepare reports and analyses as required.
• Assist CSU Management with external security/safety services by recommending deployment strategies based upon identified community safety trends.
2. Planning & Program Development
• Assist the Operating Unit Managers, Community staff and residents in coordinating monthly safety meeting inclusive of CSU staff within each community as required.
• Coordinate CCTV audits, and identify improvements and/or recommendations as required.
• Assist in the facilitation of development and implementation of community programs impacting community safety such as resident participatory budgeting
• Develop and facilitate Strategic Safety Plans at a community level.
• Provide expertise in the development of safety promotion and crime prevention strategies in communities
• Provide regular and ongoing updates to CSU Management of all community engagement with specific activities and actions completed relative to community
3. Education and Community Outreach
• Establish work relationship with community groups to promote safety programs and develop effective partnership with community stakeholders, residents and staff
• Provide community trauma support after critical incidents.
• Identify mental health or vulnerability issues within communities and engage internal partners such as Resident and Community Services.
• Research and present best practices on Community Safety Strategies and trends within the sector.
• Facilitate and coordinate safety presentations to tenants, staff and partners as necessary
• Place-based community engagement for greater social return on investment
• Coordinate and or provide management advice, project management and policy development support to community development program-initiated, corporately determined and community-based initiatives.
What you’ll need
• College diploma in community development, criminology, law enforcement, social work or other related fields
• Minimum 5 years of job related experience
• Proven knowledge of a range of conceptual safety approaches, security planning and management to develop security solutions, strategies, and plans in response to community and site-specific security needs
• Knowledge of relevant legislation and building and safety codes including the Criminal Code, Fire Safety Code, Residential Tenancy Act and other pertinent Acts, Statues and By-laws at the municipal, provincial and federal levels
• Knowledge of the issues in supportive community housing that affect the safety/security and well-being of resident communities to provide comprehensive analysis and solutions to meet community safety needs
• Knowledge of the TCHC philosophy governing community safety as an integral component of community health, as well as TCHC policies to ensure compliance and consistency in the delivery and assessment of community safety activities
• Thorough knowledge of social development principles and theories
• A comprehensive understanding of underlying root causes and their relationship to criminal behavior
• Crime Prevention Through Environmental Design (CPTED) Level I certificate is an asset
• Thorough knowledge of conceptual crime prevention and safety promotion strategies
• Ability to interact and work with youth
• In-depth understanding of TCHC corporate goals and objectives
• Demonstrated knowledge and experience in anti-oppression programs, sensitive to culture, race and class issues in the social housing context
• Expertise in targets hardening techniques and security technology
• Co-ordination skills to provide a technical interface with corporate directions at the community level and to co-ordinate special assignments/projects within the Districts
• Analytical skills to identify specific community safety needs and respond with appropriate recommendations
• Organizational and decision-making skills to prioritize work and meet objectives in an atmosphere of conflicting demands
• Group process facilitation skills, highly skilled presentation and communications ability
• Strong oral communication, consultation, and presentation skills to establish credible working partnerships with a diverse range of internal groups, external agencies and security organizations and to make presentations
• Written communication skills to prepare management reports and briefing materials, as required
• Specialized knowledge in community development, law enforcement, group work and adult education
What’s next
Once you apply, we’ll review your resume and cover letter to determine if your skills and experience match the qualifications for the role. Only qualified candidates will be contacted to move forward in the hiring process. If you are contacted, the process will include an interview, written/practical test, and reference check.
Here's your chance to bring your knowledge and expertise to our team and contribute to providing better homes, better neighbourhoods, and a better Toronto for all. When submitting your application/resume, be sure to tell us about your skills and qualifications that are a match to those specified in the job posting. You can update your profile at anytime, but please note that only application information submitted prior to the deadline to apply will be accepted.
We encourage you to continue to refer to our career page as new opportunities become available on a regular basis. Thank you for your interest in Toronto Community Housing!
________________________________________Accessibility for Applicants
Toronto Community Housing is committed to equity in employment. Our goal is a diverse, inclusive, and barrier-free workplace that reflects the communities we serve.
We will provide reasonable accommodation to applicants with disabilities at all stages of the hiring process in accordance with the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act, 2005, and Toronto Community Housing’s Accessibility Policy.
If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to our Human Resources department at or call our accessible accommodations line at 416-981-4119. Please refer to the job requisition number when you contact us.

Application Instructions

Please apply through our online website at

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